How I Can Help Your Business

EXECUTIVE ASSISTANCE

​​I can be your online Executive Assistant, working under the umbrella of your business, but without the need for office space or equipment. I can conserve your time by filtering your email and responding to non-urgent email on your behalf. I can coordinate your diary by planning and scheduling meetings, events, video-conferences and travel. All the benefits of hiring a professional Executive Assistant without the  HR overheads of recruiting an employee.

SOCIAL MEDIA

I can set up branded social media profiles for your business. I can research great content and write captivating posts to keep your customers engaged. I can create engaging images to keep your content fresh and put together a social media calendar so that you can visualise your planned posts for the weeks or months ahead. I can manage your social media accounts for you or just set up your profiles and then teach you the basics.

NEWSLETTERS

I can design you a branded newsletter template in MailChimp and upload your content on a weekly, monthly or quarterly basis. If you prefer I can write the newsletter content for you; all you need to do is review and approve it before I send it out to your email list. I can even create the sign-up forms for you and help you grow your email list! If you don't currently send a newsletter you're missing a great opportunity to keep your customers and connections updated. 

BLOG WRITING

I can suggest blog ideas, research content, source photographs and write your blog for you so that you have regular, engaging content going out to your audience. If you prefer to write your own blog but just need someone to proofread and edit it for you, I can do that too. Blogging is not only a great way to connect and engage with your target audience, it drives additional traffic to your website; it really is vital to your online presence.

MARKET RESEARCH

​​I can carry out research on your competitors, review their website and pricing structure and give you impartial feedback on their service. I can shop around for new suppliers, research the best prices and get you quotations so that you can compare against your current suppliers. I can search for articles relevant to your business or industry and collate a report specific to your needs so that you are kept up-to-date with the latest news and trends.

CUSTOMER SERVICE

I can keep in regular contact with your customers to ensure they are getting great customer service. I can help with support queries, book in appointments, chase leads and respond to social media comments. I can send out quotes and invoices and maintain contact with them to help prevent overdue or unpaid invoices. I can set up and maintain a Customer Relationship Management (CRM) system for your customer records.

PROOFREADING

I can carefully proofread your marketing materials, website and blog posts to eliminate spelling, grammar and typographical errors. I can give your business correspondence and marketing materials a professional, clear finish. First impressions are key and poor documentation could lose you business. Before you get flyers or brochures printed make sure you get them proofread. It can be a costly mistake to spot errors afterwards. 

PERSONAL TASKS

As well as business support I can help you with personal tasks that you struggle to find the time for. Whether it be searching for the best home or car insurance deal when your renewal is due, or the best provider for your utilities or mobile phone I can help. Perhaps you've got a special birthday coming up and need me to source and buy a present, book a meal or a weekend break? Whatever you need help with, just ask. If I can't help you myself, I probably know someone who can.